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Gapsen

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Posts: 3
Reply with quote  #1 
Hopefully, NovelFactory is not dead or dying, there is not much activity in the forum, but I try anyway:

Under the Note tab, I had two text notes describing backgrounds in my novel.
These are not notes I often refer to, but after the last update (1.31.0), I discovered that one text note has disappeared and the other has been moved to the Resources tab.
The missing note can still be seen in .nov file with a binary editor.

In the main menu there is a 'File-> Restore from backup', I tried it, but nothing happened. Here I wonder - from which backup?

My questions: How do I get the text back? Has anything else disappeared? Will it happen again?


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thenovelfactory

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Posts: 288
Reply with quote  #2 
Hello! Thanks for your message!
The community board has been quite quiet recently, but we are still here, working hard on continuous updates and improvements.
Sorry to hear you've had problems with your notes moving.
Please could you send us your novel file to info@novel-software.com?
That way we can try better to figure out what's happened, and also retrieve your data.
Thanks!

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“It's extremely useful in organizing and making me think about what I write. The advice was invaluable, and the step-by-step instructions guided me extremely well through the writing process, allowing me to develop characters and plot a lot further than expected.” - See more at: http://www.novel-software.com/writingsoftwaretestimonials.aspx#sthash.0smYiFBM.dpuf
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Gapsen

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Posts: 3
Reply with quote  #3 
Problem solved - my mistake. Sorry.
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