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Junior Member
Posts: 5
Reply with quote  #1 
Is there a way to combine accounts? Or at the very least delete one account and change the email address of another?

I tried the Novel Factory Online several months ago and liked it, but didn't buy a subscription since I knew I wouldn't be doing much writing for a while. Then yesterday I bought a year subscription through a promotion. All the documentation from the promo leads me to new account sign up that demands a new email address. If I login with my existing account it forwards me to a purchase page that doesn't have an option to add a promo code.

I ended up creating a new account, but I really want it tied to my main email address. I'd also like anything I put into the old account back.



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Posts: 288
Reply with quote  #2 
Hi there,
Yes, we should be able to sort this out for you. Could you please email us at so we can get your specific details and make sure the accounts are merged correctly? Thanks!

“It's extremely useful in organizing and making me think about what I write. The advice was invaluable, and the step-by-step instructions guided me extremely well through the writing process, allowing me to develop characters and plot a lot further than expected.” - See more at:
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