KDLake

In the past, I was able to add an Act to a custom Story Skeleton. The + sign is now missing. Can I get that option back somehow? Was it eliminated from the program with a recent update?

Honestly, this software is far less useful to me if I can't adapt it to suit my needs in such a fashion. I like using a Four-Act Structure.

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KDLake
Weird... The + just showed back up.

I'm totally confused now, but nevermind...
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KDLake
And.... now it's gone again.

What am I doing wrong??
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thenovelfactory
Hi there - I'm not sure how we've only just seen this - apologies for keeping you waiting. Can you please send me a screenshot of what you can see when the + button isn't visible, in case that helps me figure out what's going on?
http://www.novel-software.com
“It's extremely useful in organizing and making me think about what I write. The advice was invaluable, and the step-by-step instructions guided me extremely well through the writing process, allowing me to develop characters and plot a lot further than expected.” - See more at: http://www.novel-software.com/writingsoftwaretestimonials.aspx#sthash.0smYiFBM.dpuf
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SongPalmese
Was this ever solved? I strongly prefer a four-act structure and can't add another act to any of the current ones. Augh.

Huh. So I saved what work I'd done on the skeleton and closed it, then re-opened the Change The Skeleton button and sure enough, the plus sign was back. It's intermittent. Frustrating.
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KDLake
SongPalmese wrote:
Was this ever solved? I strongly prefer a four-act structure and can't add another act to any of the current ones. Augh.

Huh. So I saved what work I'd done on the skeleton and closed it, then re-opened the Change The Skeleton button and sure enough, the plus sign was back. It's intermittent. Frustrating.


No, it was never really solved. I have to fool around with opening and closing it until I get the plus sign. Once it's there I can alter the Story Skeleton and save for the future. Honestly, I rarely use this software. There are a lot of good things about it but they seem to put all the work into the online version they can get a monthly fee for.
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SongPalmese
KDLake wrote:


No, it was never really solved. I have to fool around with opening and closing it until I get the plus sign. Once it's there I can alter the Story Skeleton and save for the future. Honestly, I rarely use this software. There are a lot of good things about it but they seem to put all the work into the online version they can get a monthly fee for.


Hmm. There are a few things I really like about this software, but I'm frustrated with their concentration on the online version. I understand that there's a larger income stream there, but they should do some monitoring of the needs of the desktop users.
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thenovelfactory

Hi there, thanks for your messages.

Did you see our message on 5th March asking for a screenshot? I don't believe we ever had a response to that.

We do indeed provide support and bug fixes for the Desktop version and if someone who is experiencing this issue can provide us with a screenshot, we can begin to investigate.

Thanks!

http://www.novel-software.com
“It's extremely useful in organizing and making me think about what I write. The advice was invaluable, and the step-by-step instructions guided me extremely well through the writing process, allowing me to develop characters and plot a lot further than expected.” - See more at: http://www.novel-software.com/writingsoftwaretestimonials.aspx#sthash.0smYiFBM.dpuf
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thenovelfactory
Hi there - is assistance with this issue still required? If so, can someone who is experiencing it please send us a screen shot?
http://www.novel-software.com
“It's extremely useful in organizing and making me think about what I write. The advice was invaluable, and the step-by-step instructions guided me extremely well through the writing process, allowing me to develop characters and plot a lot further than expected.” - See more at: http://www.novel-software.com/writingsoftwaretestimonials.aspx#sthash.0smYiFBM.dpuf
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